ABW: How do you keep on high of all of the insurance policies in any respect the banks and non-banks?
Tsouskas: Being within the business for thus lengthy. That is really the primary query I requested after I [started working at] Lending Affiliation. My first week, I tapped my colleague on the shoulder and mentioned, “How are you aware the place to go for what?” And so they mentioned, “It’s going to come; it will click on finally.” As a result of [prior to that], I got here from Westpac, and I used to be like, I solely know Westpac. However, I discovered that as a dealer you do not have to know all the pieces about each coverage, so long as a big sufficient portion to be able to assist the shopper with what they want. Now, unquestionably, I normally know inside 5 minutes of speaking to a shopper, and dealing with a staff, the place to ship them, between one or two or three banks.
